Terms of service
TERMS OF SERVICE
Effective Date: September 5, 2026
1. ABOUT SOLEIL SKIN STUDIO
Soleil Skin Studio operates an online retail store offering products that may include skincare, beauty, personal-care, self-care, cosmetic accessories, grooming products, lifestyle merchandise, and related consumer goods.
Our available products and collections may change periodically.
2. YOUR AGREEMENT WITH US
These Terms apply whenever you use our online store or purchase merchandise from Soleil Skin Studio.
Your transaction may also be subject to our:
Privacy Policy;
Shipping Policy;
Return & Refund Policy;
Product-specific instructions; and
Promotional conditions.
Those policies and disclosures supplement these Terms where applicable.
3. CUSTOMER QUALIFICATIONS
You must possess the legal capacity necessary under applicable law to enter into a purchase transaction.
If you have not reached the age of majority applicable in your jurisdiction, you should make purchases only with appropriate authorization or involvement from a parent or legal guardian where required.
Certain products may carry additional age-related requirements.
4. APPROPRIATE USE OF THE STORE
Soleil Skin Studio may be used for lawful shopping, product research, order management, and related purposes.
You may not use our services for fraud, unauthorized transactions, unlawful conduct, malicious interference, security violations, or activities that infringe the rights of others.
5. OUR BEAUTY AND SKINCARE COLLECTIONS
Our merchandise may include products intended for different beauty routines, skin types, personal-care needs, and cosmetic uses.
Customers should independently determine whether a particular product is appropriate for their intended use by reviewing available product information, labeling, ingredients, directions, and warnings.
6. PRODUCT LISTINGS
We make reasonable efforts to present useful product information.
Listings may include:
Product descriptions;
Ingredients;
Materials;
Size or quantity;
Directions for use;
Intended purpose;
Product photographs;
Warnings;
Storage guidance; and
Other relevant specifications.
Please review applicable information before purchasing and again before using the product.
7. INGREDIENT DISCLOSURES
Where ingredients are relevant to a product, customers should carefully review the ingredient list appearing on the current product packaging.
Manufacturers or suppliers may occasionally update formulas or labeling.
If you have specific ingredient concerns, the current physical product label should be reviewed before application.
8. SKIN SENSITIVITIES AND ALLERGIES
Individual skin characteristics and sensitivities vary.
A product used without difficulty by one person may not be appropriate for another.
Customers with known allergies, sensitivities, or ingredient concerns should review product information carefully and seek appropriate professional guidance when necessary.
9. PATCH TESTING AND FIRST USE
Where product instructions or the manufacturer recommend a patch test, customers should perform it as directed before broader application.
Products should initially be used according to the applicable instructions.
If unexpected irritation or discomfort occurs, discontinue use and follow appropriate product or professional guidance.
10. PRODUCT PERFORMANCE
We do not guarantee identical beauty, skincare, or personal-care results for every customer.
Results may vary based on factors such as:
Skin characteristics;
Application method;
Frequency of use;
Existing skincare routine;
Environmental conditions;
Other products used; and
Individual response.
Customer reviews or product descriptions should not be interpreted as guarantees of specific personal results.
11. INFORMATION IS NOT MEDICAL ADVICE
Content available through Soleil Skin Studio is provided primarily for shopping and general product-information purposes.
Unless expressly indicated otherwise, our website does not provide individualized medical or dermatological advice and should not be used as a substitute for consultation with an appropriately qualified healthcare professional.
Nothing in these Terms changes legal requirements applicable to regulated products.
12. DIRECTIONS AND WARNINGS
Customers should follow all directions, precautions, warnings, and usage limitations supplied with merchandise.
Products should not be used for purposes inconsistent with their labeling.
Where instructions specify that a product should avoid certain areas, be used only externally, or be kept away from children, those instructions should be followed.
13. PRODUCT APPEARANCE
We make reasonable efforts to display merchandise accurately.
However, colors, shades, textures, finishes, containers, labels, and other visual characteristics may vary slightly because of photography, lighting, screen configuration, production differences, or supplier updates.
Minor visual differences do not necessarily indicate defective merchandise.
14. COSMETIC COLOR VARIATION
Where color cosmetics or tinted products are offered, their appearance may vary depending on skin tone, lighting, application technique, device display, and surrounding colors.
Digital photographs should therefore be considered a useful reference rather than a guarantee of exact shade appearance on every customer.
15. PACKAGING AND LABEL UPDATES
Manufacturers may revise packaging, containers, graphics, or labels without materially changing the underlying product.
As a result, packaging received may occasionally differ from website photographs.
This does not limit rights relating to merchandise that is materially different from the product ordered.
16. STORAGE AND HANDLING
Customers should follow applicable storage and handling instructions.
Certain products may be sensitive to heat, sunlight, excessive moisture, freezing temperatures, contamination, or other environmental conditions.
Appropriate storage after delivery is the customer's responsibility.
17. PRODUCT INVENTORY
All merchandise remains subject to availability.
Adding an item to a cart does not permanently reserve it.
Inventory may change because of customer demand, supplier availability, stock adjustments, or other legitimate operational circumstances.
If a paid product becomes unavailable and cannot be supplied, we will issue any refund owed.
18. PURCHASE QUANTITY LIMITS
We may establish reasonable quantity limits for certain products, promotions, customers, accounts, households, or transactions.
These limits may help us manage inventory and prevent fraudulent or unauthorized purchasing activity.
Amounts owed for canceled paid quantities will be refunded.
19. PRICING POLICY
Prices may change for future transactions without affecting purchases already properly completed.
Customers should review the applicable product price before submitting an order.
The amount presented during checkout will generally apply, subject to correction of genuine errors where permitted by law.
20. TAXES AND ADDITIONAL CHARGES
Your final order amount may include:
Merchandise prices;
Applicable taxes;
Shipping fees;
Promotional adjustments; and
Other charges disclosed before payment.
Please review the complete checkout total before authorizing your purchase.
21. SPECIAL OFFERS
Soleil Skin Studio may periodically offer promotions, discount codes, sales, bundles, or other special pricing.
Individual offers may include restrictions relating to:
Eligible products;
Minimum purchase amounts;
Redemption limits;
Expiration dates;
Customer eligibility; or
Combination with other discounts.
Unauthorized, fraudulent, altered, or expired promotions may be rejected.
22. CORRECTION OF ERRORS
We seek to maintain accurate product and store information, but genuine errors may occasionally occur.
Errors may involve pricing, inventory, descriptions, ingredients, images, promotions, or specifications.
We may correct such errors when identified.
If a material error affects an unfulfilled transaction, we may contact you regarding corrected information or cancel the affected merchandise where appropriate.
Any refund owed will be processed.
23. FORMATION OF AN ORDER
When you complete checkout, you submit an offer to purchase the merchandise identified in your order.
An automated confirmation ordinarily means that our system has received your order request.
It does not necessarily guarantee final acceptance or fulfillment of every item.
24. ORDER VALIDATION
Before fulfillment, we may reasonably verify:
Product availability;
Payment authorization;
Billing details;
Delivery information;
Order quantities; and
Transaction security.
We may request additional information where reasonably necessary to validate a transaction.
25. ORDERS WE CANNOT COMPLETE
We may decline, hold, or cancel an order where legitimate circumstances require it.
Reasons may include:
Inventory shortages;
Failed payment authorization;
Material pricing or listing errors;
Incomplete customer information;
Reasonable fraud concerns;
Unauthorized payment activity;
Shipping restrictions; or
Applicable legal requirements.
If payment has already been collected for canceled merchandise, any amount owed will be refunded.
26. CUSTOMER-PROVIDED DETAILS
You are responsible for entering accurate information during checkout.
Please verify your:
Name;
Email address;
Telephone number where requested;
Billing details;
Shipping destination; and
Payment information.
Contact Soleil Skin Studio promptly if you identify an error.
We cannot guarantee modifications once fulfillment has begun.
27. PAYMENT METHODS
Available payment options will be presented at checkout.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable transaction.
Independent payment processors or financial institutions may process payments on our behalf.
28. PAYMENT AND FRAUD SCREENING
We may use reasonable procedures designed to identify potentially fraudulent or unauthorized transactions.
Orders presenting legitimate security concerns may be delayed while verification occurs.
You must not knowingly use unauthorized payment credentials, submit materially false billing information, impersonate another purchaser, or bypass transaction-security measures.
29. SHIPPING CONDITIONS
Our separate Shipping Policy governs shipment of merchandise.
Customers should review that policy for applicable information regarding:
Processing periods;
Shipping methods;
Shipping charges;
Estimated delivery timeframes; and
Geographic shipping limitations.
30. DELIVERY TIMING
Delivery dates are estimates unless expressly identified as guaranteed.
Carrier operations, weather, holidays, transportation interruptions, seasonal volume, address issues, or other circumstances outside our reasonable control may affect delivery.
31. SHIPPING ADDRESS ACCURACY
Customers must provide a complete and accurate shipping address.
If you discover an error after placing an order, contact Soleil Skin Studio promptly.
We may attempt to correct the address before shipment, but changes cannot be guaranteed after fulfillment or carrier processing begins.
32. CHANGING AN ORDER
Requests to modify products, quantities, variants, customer details, or delivery information should be made promptly.
Whether a modification can be completed depends on the current fulfillment status.
A requested change is not effective until accepted by Soleil Skin Studio.
33. CANCELLATION BEFORE SHIPMENT
Customers may request cancellation while fulfillment can still reasonably be stopped.
Submitting a cancellation request does not guarantee that cancellation will be possible.
Once merchandise has shipped, applicable options will generally be determined by our Return & Refund Policy.
34. RETURN REQUIREMENTS
Returns and exchanges are governed by our separate Return & Refund Policy.
That policy may establish conditions concerning:
Return periods;
Eligible products;
Product condition;
Original packaging;
Protective seals;
Included components;
Proof of purchase; and
Return procedures.
Mandatory consumer rights remain unaffected where they cannot legally be waived.
35. HYGIENE-SENSITIVE MERCHANDISE
Certain skincare, cosmetic, beauty, applicator, grooming, or personal-care products may have special return requirements for hygiene and product-integrity reasons.
To the extent permitted by applicable law, eligibility may be affected when merchandise has been opened, unsealed, tested, applied, used, contaminated, altered, or otherwise materially changed from its original condition.
Specific conditions are set out in our Return & Refund Policy.
36. REFUND PROCEDURES
Approved refunds will be processed according to our Return & Refund Policy and applicable law.
Where appropriate, refunds are generally issued to the original payment method.
Your bank, card issuer, or other payment provider may require additional time to post funds after we submit a refund.
37. DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS
Please inspect merchandise promptly after delivery.
If a product arrives damaged, defective, incomplete, or materially different from what you ordered, contact Soleil Skin Studio.
We may reasonably request:
Your order number;
A description of the issue;
Photographs of the merchandise; and
Photographs of relevant packaging.
Available remedies will be determined according to our policies and applicable law.
38. PRODUCT SAFETY RESPONSIBILITIES
Customers should follow applicable safety warnings, directions, ingredient information, storage requirements, and usage limitations.
Use should be discontinued where a product appears materially damaged, contaminated, expired where applicable, or otherwise unsuitable for continued use.
Nothing in these Terms limits mandatory product-safety rights or obligations.
39. RECALLS AND SAFETY COMMUNICATIONS
If merchandise sold through Soleil Skin Studio becomes subject to an applicable recall or significant safety notice, customers should follow instructions issued by the responsible manufacturer, supplier, or regulatory authority.
Where appropriate, we may take reasonable steps to communicate relevant information to affected purchasers.
40. CUSTOMER ACCOUNT SECURITY
Where customer accounts are available, you are responsible for maintaining reasonable confidentiality of your login credentials.
Notify us if you suspect unauthorized account access.
We may temporarily restrict access where reasonably necessary to investigate suspicious activity or protect store security.
41. PERSONAL INFORMATION AND PRIVACY
Our Privacy Policy explains how personal information associated with use of Soleil Skin Studio may be collected, used, disclosed, retained, and protected.
Please review that policy together with these Terms.
42. STORE CONTENT OWNERSHIP
Our website may contain photographs, product presentations, graphics, written materials, trademarks, logos, illustrations, designs, layouts, and other protected content.
These materials may belong to Soleil Skin Studio or applicable licensors, suppliers, manufacturers, or other rights holders.
Access to the website does not transfer ownership of this content.
43. ACCEPTABLE USE OF OUR CONTENT
You may view store content for ordinary personal shopping and informational purposes.
Unless separately authorized or permitted by applicable law, you may not commercially copy, reproduce, modify, publish, distribute, sell, license, or exploit protected materials.
Soleil Skin Studio branding must not be used in a way that falsely implies authorization, sponsorship, partnership, or endorsement.
44. CUSTOMER REVIEWS AND FEEDBACK
Where available, customers may submit ratings, reviews, photographs, comments, suggestions, or other feedback.
You are responsible for ensuring that you have the right to provide your submission.
Content must not knowingly contain unlawful, infringing, fraudulent, malicious, threatening, or privacy-violating material.
We may moderate or remove submissions where reasonably appropriate.
45. PUBLICLY SUBMITTED MATERIALS
For content intentionally submitted for public display, you grant Soleil Skin Studio a non-exclusive license to reproduce, display, format, and use that content in connection with operating and promoting our store, subject to applicable law and our Privacy Policy.
You retain ownership rights that you otherwise hold in your original content.
46. THIRD-PARTY BUSINESS SERVICES
Soleil Skin Studio may rely on independent providers for website technology, payment processing, communications, analytics, fulfillment, shipping, or other operational functions.
Those providers may maintain separate terms and privacy practices.
To the extent permitted by applicable law, we are not responsible for independent third-party conduct outside our reasonable control.
47. LINKS TO THIRD-PARTY RESOURCES
Our website may contain links to external websites or services.
Providing a link does not necessarily mean that Soleil Skin Studio owns, controls, endorses, or guarantees the external service.
Customers should independently review applicable third-party policies before using those services.
48. PROHIBITED BEHAVIOR
You may not use our store to:
Commit fraud or unlawful transactions;
Use unauthorized payment information;
Attempt unauthorized system or account access;
Circumvent website security;
Introduce malware or harmful software;
Deliberately interfere with store operation;
Unlawfully collect personal information;
Violate intellectual property or privacy rights;
Submit materially deceptive information; or
Assist another person in prohibited conduct.
Material violations may result in access restrictions.
49. WEBSITE RELIABILITY
We make reasonable efforts to provide reliable access to Soleil Skin Studio.
However, maintenance, software updates, security measures, technical failures, network interruptions, or third-party outages may temporarily affect website availability.
We do not guarantee uninterrupted operation of every website feature.
50. FUTURE CHANGES TO OUR STORE
We may introduce, modify, replace, or discontinue merchandise, product collections, website functionality, or services as our business evolves.
Changes to future offerings do not eliminate obligations arising from completed transactions or mandatory customer protections.
51. WARRANTIES AND LEGAL PROTECTIONS
To the maximum extent permitted by applicable law, our website and digital services are provided on an “as available” basis.
We do not warrant that every digital feature will always operate without interruption or technical error.
Products may carry separate warranties provided by manufacturers or suppliers where applicable.
Nothing in these Terms excludes statutory warranties, consumer guarantees, or mandatory protections that cannot legally be excluded.
52. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Soleil Skin Studio will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of our website or services where such liability may lawfully be limited.
Any limitation applies only to the extent permitted by applicable law.
Nothing in these Terms limits rights, remedies, or liabilities that the law does not permit us to limit.
53. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify Soleil Skin Studio against reasonable third-party claims, liabilities, losses, damages, and expenses arising from your unlawful use of our services, material breach of these Terms, or infringement of another person's legal rights.
This provision does not transfer responsibility to you where applicable law requires Soleil Skin Studio to remain responsible.
54. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, it will be limited or severed only to the extent necessary.
The remaining provisions will continue in effect.
55. RESTRICTING OR ENDING ACCESS
You may stop using Soleil Skin Studio at any time.
We may suspend or restrict access where reasonably necessary because of fraud, unlawful conduct, serious security concerns, substantial misuse, or material violation of these Terms.
Provisions intended by their nature to survive termination will remain effective to the extent permitted by law.
56. RELATED POLICIES
These Terms should be read together with our applicable:
Privacy Policy
Shipping Policy
Return & Refund Policy
Those policies supplement these Terms and provide additional conditions concerning their respective subjects.
57. COMPLETE AGREEMENT
These Terms and the policies incorporated by reference constitute the agreement governing your use of the Soleil Skin Studio online store and applicable purchases.
Our failure to enforce a provision on one occasion does not automatically waive our right to enforce it in the future.
58. GOVERNING LAW
These Terms are governed by applicable laws of the United States and, where applicable, the laws of the Commonwealth of Virginia.
Nothing in these Terms is intended to waive, restrict, or eliminate mandatory consumer protections, statutory rights, or remedies that cannot lawfully be waived.
59. REVISIONS TO THESE TERMS
Soleil Skin Studio may revise these Terms from time to time to reflect changes in our merchandise, business operations, technology, website functionality, store policies, or applicable legal requirements.
The current version may be published on our website with a revised effective date.
Where applicable law requires additional notice or consent regarding a material change, we will comply with those requirements.
60. CONTACT SOLEIL SKIN STUDIO
If you have questions regarding these Terms of Service, your order, our merchandise, or use of the Soleil Skin Studio online store, please contact us using the information below:
Shop Name: Soleil Skin Studio
Address: 3706 Rolling Hills Avenue, D 3, Alexandria, VA 22309, United States
Phone: +1 571-286-0934
Email: cortinascarbonele@gmail.com